Refund Policy

Amelie takes great satisfaction in providing the best products and accurately completing orders from customers.
Simply return the unused item in its original condition within 30 days of arrival if you're not completely happy with your purchase, and we'll give you an online store credit (less shipping expenses).

Please note:

Returns are not allowed.
Products with defects are eligible for returns. There will be no exceptions and only online shop credit for approved returns.

EVERYTHING ON SALE IS FINAL SALE. There are no exceptions, returns, or exchanges.

Kindly refrain from returning any items marked as Finale Sale or on sale, as you won't receive a store credit or have them delivered back to you.
Additionally, regular merchandise will not be delivered back to you or receive a shop refund if it is received after 30 days.

Within 48 hours of receiving the shipment, you must contact customer support if you discover a delivery error.
If shipment faults are discovered after 30 days, they cannot be returned. There will be a $10 shipping cost for exchanges. Any order that originally arrived for free will also have the original shipping cost subtracted from the store credit ($10.00 for U.S. orders). Within five to seven business days, returns will be processed.

Returns need to be in their original packaging, complete with the original invoice, and in original condition. Any item returned to Amelie that clearly shows wear or that has had any of the original tags removed will not be accepted.
After the returned products are received, if the product does not adhere to Amelie's return policy, she has the right to refuse a refund.

We maintain the right to reject any request for service.

RETURN INSTRUCTIONS

Kindly ensure that the outside of your return package bears your name and order number. Order confirmation emails are a good place to look for the order number, or you can get it by signing into your account.

In the unlikely event that your product is misplaced during transit, we highly advise you to obtain evidence of delivery and insurance your return.

Return Address:

Amelie

25 NE 5th st, Suite 2618

Miami, Florida, 33132